Dynamics 365 – Icons in Views

Microsoft Dynamics 365 and Unified Service Desk

As I try out the new features available in Dynamics 365 I am creating blog posts to explain each one in turn. This time I am going to look at the ability to show icons in views.

The Microsoft example for this was to display a red, amber green status on an opportunity. I wanted to do something a little different! So, I have opted to show an icon if my contacts are male or female. (And an extra one for anyone whose gender is “unknown”!)

The steps involved are pretty simple;

  1. Create some image Web Resources.
  2. Create an optionset.
  3. Create JavaScript Web Resource.
  4. Link the JavaScript to a column in the view.

Step One – Create Some Image Web Resources

This is a simple step! The hardest part was finding the icons I wanted to use. I opted for png images that were 16×16 pixels.

Step Two – Create…

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Unable to get property ‘get_element’ of undefined or null reference in CRM 2013.

Unable to get property ‘get_element’ of undefined or null reference in CRM 2013..

Microsoft Dynamics CRM 2013 Rollup 2 SDK

The SDK for Microsoft Dynamics CRM 2013 Roll up 2 is available here.

The SDK provides architectural overview Dynamics CRM, entity model, security model, web services and contains information for developers working on

  • server side code,
  • custom business logic,
  • integration modules,
  • workflow assemblies,
  • plugins

The users can also download the User Interface Integration (UII) solution framework, which includes a deployment guide, development guide and API reference. UII uses Microsoft Dynamics CRM for the delivery of configuration data for the Integrated Agent Desktop. It includes development and run-time components.

Precising Microsoft Dynamics AX #1

Microsoft Dynamics AX is an customization, scalable,  ERP (Enterprise Resource Planning) solution integrating

  • Financial Resource Management
  • Operations Resource Management
  • Human Resource Management

The application architecture platform is segregated primarily into:

  • Presentation Tier
  • Middle Tier
  • Data Tier

The high level overview (Reference: TechNet) is displayed as under:

Dynamics AX architecture logical view

The development environments Presentation layer of Microsoft Dynamics AX application can be developed using

  • Microsoft Dynamics AX MorphX development environment
  • Visual Studio

Both the environments connect with the Microsoft Dynamics AX Application Server services using Microsoft Remote Procedure Calls.

To be continued…

Dynamics CRM 2013 – Business Process Enablement

Microsoft has published excellent paper to work with Business Process in Dynamics CRM 2013. The paper is helpful to both Business users as well as developers.

A quick insight of what Microsoft says “This paper describes the purpose of business process flows introduced in CRM 2013 and the business context in which to consider using them. It also describes how business process flows work and the characteristics that you should be aware of when designing a solution using them.”

The published paper can be obtained at “http://www.microsoft.com/en-us/download/details.aspx?id=41644




Microsoft CRM 2011 Rollup 16 Released

The details for the Rollup 16 can be found at


The download link is:




Microsoft Dynamics CRM 2013 Exams available at Prometric

The Microsoft Dynamics CRM 2013 exams are available at Prometric.

The Exams relevant to Microsoft Dynamics CRM 2013 are mentioned as under:

  1. MB2-700 (Microsoft Dynamics CRM 2013 Applications)
  2. MB2-701 (Extending Microsoft Dynamics CRM 2013)
  3. MB2-702 (Microsoft Dynamics CRM 2013 Deployment)
  4. MB2-703 (Microsoft Dynamics CRM 2013 Customization and Configuration)

CRM 2013 Exams

Hope this helps the aspiring candidates waiting for the CRM 2013 exams.

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